Recovered
$1,418.09
- Route
- Chicago (ORD) to Algiers (ALG) via Paris (CDG)
- Delay
- 9 hours missed connection at CDG
“I wasn't sure I had a case. The team reviewed everything honestly, pursued the airline, and recovered more than I expected.”
Omar was flying from Chicago to Algiers to visit family, booked on a single Air France itinerary through Paris Charles de Gaulle. His ORD to CDG flight arrived late into Terminal 2E, and the connection to Algiers was gone before he cleared passport control.
Air France rebooked him on a flight the next morning. Omar spent the night at CDG, paid for meals out of pocket, and arrived in Algiers nearly nine hours behind schedule. The airline offered a hotel voucher but nothing about cash compensation.
Omar was not sure whether a US departure still qualified under EU rules. He emailed FlightsComp with his ticket and delay notices. We reviewed the route, confirmed the European connection made him eligible, and took over communication with Air France.
The airline initially offered travel credits. We pushed back with the documentation they had already acknowledged. Omar received $1,418.09 in cash compensation for three passengers on the booking. He told us he would never have gotten there on his own.